Service Desk Specialist

Southwest Airlines, Dallas, TX

Under general supervision, at a 24/7 Service Desk environment, Service Desk Specialists provide a single point of contact for all Customers with Technical issues/request/questions. Develop and document solutions to moderately complex technical issues. Proficient knowledge and able to support PC hardware, Windows 7, Windows 8, Windows 10, Active Directory, Outlook / Exchange SMS, and MS Office...

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