Guest Services Representative- Work From Home, North Carolina


Disney Consumer Products and Interactive Media, Charlotte, NC

Guest Contacts Answer inbound calls and email assisting Guests, providing impeccable Guest service Contact Guests via outbound calls as instructed by supervisory staff Identify and resolve issues that impact our Guests’ experiences Channel escalated issues to appropriate supervisors/managers Overall Contact Center Environment Supports Disney Store Mission, “Creating Magical Moments for Guests of...

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